Answers to Common
Cartridge Recycling Questions

Yes. Selected used ink cartridges may qualify for payment based on our current Price List. Once your shipment is received and reviewed, eligible items are credited according to the listed pricing.

The value depends on the cartridge model and whether it appears on our current accepted list. Please review the Price List page before shipping to see the most current pricing.

First, review the accepted cartridge list and pricing. Then pack qualifying cartridges securely, follow our Shipping instructions, and send the shipment for review and processing.

Processing time can vary depending on shipment volume and delivery timing. After your package arrives, please allow reasonable time for inspection and review before checking status.

You can recycle qualifying used ink cartridges through our website by reviewing the accepted list, preparing your shipment, and following the Shipping instructions.

An empty ink cartridge is a used cartridge that no longer has enough ink for normal printing. In many cases, your printer will display a low-ink or replace-cartridge message.

No. Some cartridges qualify for payment and others may not. Please check the current accepted list and Price List before shipping so you know which items are eligible.

Start by reviewing the accepted cartridge list and current Price List. Once you confirm your cartridges qualify, pack them securely and follow the Shipping instructions on the website.

No. The website is free to use. You can review accepted cartridges, pricing, and shipping information at no charge.

You can find current pricing on the Price List page. That page shows accepted cartridge models and the listed value for qualifying items.

If you can't find your cartridge on our current Price List, please contact us before shipping. Visit our Contact Us page and send us your cartridge model for help.

In most cases, payment is based on the cartridge model and condition rather than the retail packaging. If you have questions, please visit our Contact Us page.

Yes. If you prefer recycling rather than payment, accepted cartridges can still be sent in for responsible recycling.

Remanufactured cartridges generally do not qualify for payment. Please review the accepted list or visit our Contact Us page if you are unsure.

Yes, customers outside the United States may be able to participate. Please contact us first and tell us which country you are in before sending any shipment. For more information, review our Price List and Shipping pages. If you need additional help, please visit our Contact Us page.

Yes. We welcome schools, offices, nonprofits, and community organizations that want to collect used ink cartridges in an organized and practical way.

Yes. You do not need to be a school, office, or nonprofit to send qualifying used ink cartridges.

For help with pricing, shipping, accepted cartridges, or general questions, please visit our Contact Us page. You can also review our Price List and Shipping pages for more information.